Click here to complete the Hospice Training Evaluation form. Complete this form after you have completed each bullet point topic to demonstrate completion of the required annual education. You will not need to complete the bullet point topic and evaluation form, if you completed in person.
2025 Volunteer Training Schedule
Cultural Diversity
Grief and Loss
Ethics/HIPPA
Code of Conduct Acknowledgment
BHS Values
Communication Barriers
Complaints and Grievances:
Emergency and Disaster Training
Safety for Patients and Volunteers
Infection Control
Patient Rights
Pain and Symptom Management
Compliance
2025 Annual Required Education For Hospice covers the above requirements:
Dementia- Alzheimer’s’ Education 2025 All are from https://www.alz.org/
Understanding Alzheimer's’ and dementia
10 Warning Signs of Alzheimer’s
Living with Alzheimer’s: For Caregivers- Late Stage
2024 Volunteer Training Schedule
Grief and Loss:
- Education for the Dementia Training will be meeting the criteria for both dementia and grief
Cultural Diversity
- Cultural Influences on End-of-Life Care 2024- handout
- HPNA Respecting Cultural Beliefs 2024 -handouts
Safety for Patients and Volunteers
Ethics/HIPPA-
Pain and Symptom Management
- HPNA Tips for Dispelling Myths of Opioids 2024 – Handout
- HPNA Tips for Recognizing Pain in Patients with Inability to Communicate Verbally 2024 – handout
Compliance
Complaints and Grievances:
Dementia
- Grief and Dementia 2024 handout by Kenneth Doka
- Breaking Bad News to People with Dementia 2024: Excerpt from The Essential Guide to Life After Bereavement: Beyond Tomorrow by Mary Jordan, Judy Carole Kauffmann
- How to Talk to Someone with Dementia
VIDEO: https://www.youtube.com/watch?v=ilickabmjww&t=55s
Infection Control
Patient Rights
Emergency and Disaster Training
Communication Barriers
2023 Presentations
Cultural Diversity
- See email from Volunteer Coordinator on "Warriors Until the End: Why are Veterans Different? " and watch. Complete evaluation.
Ethics/HIPPA
- See email from Volunteer Coordinator on " Hospice Volunteer Boundaries and Difficult Boundaries" and watch. Complete evaluation.
Grief and Loss
- See email from Volunteer Coordinator on "Pause and Play - The Art of Grief" and watch. Complete evaluation.
Compliance
Complaints & Grievances
Dementia -3 hours needed
FAQ’s -Alzheimers and Dementia from Family Caregivers Online - Handout: https://familycaregiversonline.net/faq/faq-alzheimers-and-dementia/
Abuse and Prevention for people with Alzheimer’s/Dementia - Handout: https://www.alz.org/help-support/caregiving/safety/abuse
Wandering: Alzheimer’s Association - Handout: https://www.alz.org/help-support/caregiving/safety/wandering_(1)
Infection Control
Patient Rights/HIPAA
Emergency and Disaster Training
2022 Presentations
Compliance
- Survivors Benefits and Services IB10-1489 From VA
- Survivor Benefits and Services for Veterans and Their Families
- Burial Benefits for Veterans and Their Families
Grief and Loss
Communication Barriers
- Volunteers visiting with non-verbal and less interactive patients
- Communication Tips For Successful Communication During All Stages Of Alzheimer's Disease
- VIDEO: Why Language Matters When You Know You're Dying
Cultural Diversity
- Cultural Humility: What Do I Need to Know and How Can I Share With My Organization? PowerPoint
- VIDEO: Cultural Humility - What Do I Need To Know? (64 minutes)
Complaints and Grievances
Dementia
- VIDEO: How to talk so Alzheimer’s can hear
- Acknowledging disparities in Dementia Care for increasingly diverse Populations
- Tips for Communicating with a Person Who has Alzheimer’s Disease
- Pastoral Care and Dementia
- Tips for Managing Sundowning
Infection Control
Pain and Symptom Management
Patient Rights/HIPAA
Ethics
Patient and Volunteer Safety
Emergency and Disaster Training
2021 Presentations
- Alzheimer's Education 2021
- Compliance 2021
- Complaints and Grievances 2021
- Culturally Diverse Communities 2021
- Patient Rights and Ethics 2021
- Pain and Symptoms Management 2021
- Grief and Loss 2021
2020 Presentations
- Video: How Dementia Affects Language Skills 2020 (30 minutes)
Dementia
- Video: Teepa Snow Discusses The 10 Early Signs Of Dementia(17 minutes)
- Video: What Is Dementia? (22 minutes)
We Honor Veterans
2019 Presentations
Video: Calming and Comforting a Person Living With Dementia