Mobile Patient Experience

We want to make sure you stay connected to your care. Our mobile patient experience allows us to communicate with you and give you access to your healthcare when it is convenient for you right.  With messaging coming right to your mobile device number on file with us via text messaging, independent of the patient having a patient portal account, enhancing patient communication. Patients can opt out at any time.

Features include:

Ambulatory:

  • Appointment reminders and confirmations
  • Waitlist notification
  • Opportunity to provide feedback on your recent visit
  • Incoming text messaging from your provider office
  • Coming Soon Mobile Check-In!
    • Messages arrive 24 hours before appointment
    • Messages generated from short code “82273”
    • Reminder sent 2 hours before appointment
    • Verify insurance information
    • Review and sign the Notice of Privacy Practices

Acute: 

  • Welcome message upon admission
  • Discharge summary information after your visit is complete for easy access to your health information from your stay
  • Referral coordination
  • Opportunity to provide feedback on your recent visit

DO YOU HAVE ACCESS TO YOUR PATIENT PORTAL?

You don’t have to be a member of the FollowMyHealth patient portal to receive text alerts or schedule online with us. We do encourage you to sign-up to stay connected and manage your health. Portal features include:

  • Access to your records 
  • anywhere, anytime 
  • Review lab results and Rx refills
  • Send secure messages
  • Download the FollowMyHealth app within the app store  

Not a member of the patient portal? Visit followmyhealth.com and click “I Need To Sign Up”  Or you can contact Health Information Management at (217) 223-8400 ext. 6600 and a member of the team will help walk you through it.