Billing & Insurance FAQs

My doctor has ordered a test or procedure. How can I know how much this may cost?

Prior to your test or procedure, a Financial Account Specialist will contact you to verify and discuss your insurance benefits with you. At that time, you may be informed of any co-payments, remaining deductible and/or an estimate of the amount your plan will pay for this test or procedure.

If you have been admitted to the hospital, one of our Financial Account Specialists may visit you during your stay. At that time, they will discuss your insurance benefits and an estimate of your financial responsibility with you. If you have any questions or concerns regarding your insurance benefits, they would be happy to discuss this with you at this time. 

If you would like an estimate in advance for procedures or tests performed at Blessing please click here to fill out our price request form or access are cost estimator tool to help you learn more.

What payment methods are accepted at Blessing Health System?

We accept Cash, Personal Check, Money Order, and all major Credit or Debit Cards.

Does Blessing Health System offer a payment plan?

Your balance can be divided into 10 equal payments, or $35.00, whichever is greater. Your payment can also be electronically debited or credited each month from your card.

Are there other payment options if I need more time to pay my bill?

Yes, Blessing Health System has collaborated with Union Bank for two easy payment loan options. The first option allows account balances to be paid with 0% interest on an 18-month term. The second option allows account balances to be paid at a low interest rate up to a 7-year term.

When I enter my bill payment and personal information online, is it completely secure?

Blessing Health System utilizes Flywire's responsive billing & payment platform to process patient payments. Flywire is PCI DSS Level 1 compliant which is a set of requirements intended to ensure that all companies that process, store, or transmit credit card information maintain a secure environment. Level 1 compliance is the highest standard, and with this in place, you can be sure our customers’ sensitive payment card information is safeguarded. Pay your bill here.

When will my online payment be applied to my account?

Please allow two business days for your online bill payment to be applied to your Blessing Health System account.

What is a deductible?

A deductible is the amount of money you must pay before the Insurance company begins covering part or all of your medical expenses.

What is co-insurance?

Co-insurance is a set percentage of the insured medical expenses that you may have to pay after you reach your deductible. Co-insurance can vary greatly among insurance plans, so check with your provider to find out how much co-insurance you may have to pay.

What is a co-payment?

A co-payment is a set payment made at the time a service is received. Co-payments can vary greatly among Insurance plans, so check with your provider to find out how much you may have to pay. We ask that you pay your co-payment when you register.

Can I pay my bill online?

Yes, you can pay your hospital bill with Online Account Manager. Click here.

Can I receive an estimate for the cost of a procedure before I receive the service?

Yes, we can help you determine the cost of a medical procedure or service. Contact Patient Financial Services at 217-223-8400 x 4330, fill out our Price Estimate Form or use our Cost Estimator Tool to generate costs on select lab and radiology services. 

Why are some of my bills from the hospital covered by my insurance, while others are not?

Medical coverage often has a deductible or out-of-pocket expense that you are responsible for paying. Since each plan can be different, we encourage you to carefully review your benefits.

Why have I received a bill from the hospital when I have never been there?

Blessing Health System  provide a wide range of medically related services for independent clinics, area physicians and other facilities. Your physician may have referred a lab specimen to our facility for testing and analysis. When this occurs, the bill for these services will come from Blessing Health System.

I have received a letter stating my account has been referred to a collection agency or collection attorney. Why was this done and what should I do now?

Before an account is referred to a collection agency, you will receive three billing statements from Blessing Health System.  You may also receive a phone call from our Patient Financial Services Department. If you have not made a payment or payment arrangements after these steps have occurred, the account will then be referred to a collection agency. Once an account is placed with an outside collection agency, we ask that you work directly with this agency to resolve the balance.

Contact Us

If you have questions regarding a bill, or questions regarding participating insurance networks, call (217) 223-8400, ext. 4120 if you would like to pay your bill online click here.